Who is this article for?

Administrators who want guidance on setting up SMS conditional notifications in Assurance.

Administrator Access is required.

Assurance can send a text or Short Message Service (SMS) conditional notification from a register template.

Please note
The SMS integration may be available as an additional cost to your Assurance subscription. To learn more about pricing and availability, contact your Ideagen Main Contact.

In this article, you will learn about:

1. SMS Set Up Requirements
2. Setting Up SMS Conditional Notifications

1. SMS Set Up Requirements

SMS Notifications are currently limited to Australian Mobile numbers. In order to use this option, the notified person will need to have a mobile number listed in their user account.

2. Setting Up SMS Conditional Notifications

Please note
Once you have an active SMS integration subscription, contact our support team to enable the addon in your Assurance site. The SMS addon must be switched on before you will be able to set it up.

If you selected to send a SMS conditional notification, you will need to fill out:

• SMS: A 160 character message that will be sent as a text to the notified persons. Your SMS will always include a link to the associated Form. The 160 characters includes the link the URL. If your message is more that 160 characters it will be sent as multiple SMS messages.

Now select Update to finish setting up the notification.