As part of the Course or Award you have been assigned, there may be a section where you are required to upload a certificate you have received from an external training provider.

The below videos show you how to upload this certificate. In both cases, it's required that you have already downloaded the certificate onto your computer in a familiar spot so it's easy to find and upload. Please be sure the file name is labelled clearly, and fits within 100 characters as exceeding this limit may prevent a successful upload.

For a Course, the assignments need to be marked before the Course is registered as complete. An Award may require marking too - it depends on the settings applied to the Award. 


To upload the certificate to a Course

Please Note: For a course, there is only one opportunity to replace the file if you have uploaded the wrong one, so please ensure you label the document very clearly before you upload it.

Steps:
1) Select Start
2) Click where it says upload files
3) Find your file on your computer
4) Upload the file
5) Accept the confirmation
6) Click Submit 

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If you make a mistake select the red remove button and upload again. This needs to happen before you complete the confirmation and submit the document. 

To upload the certificate to an Award 

Steps:
1) Go into the Award (This may be in the Schedule section of your My Learning area)
2) Click Start Now if you were not enrolled (if not available you don't need to select Start Now)
3) Go to the Overview Tab for the instructions
4) Select the area under My Progress to upload the certificate
5) Fill in the details on the pop-up window that appears
6) If you don't know the number of credits required this detail may be under the 'Overview' tab, or ask your CompliLearn administrator. A standard number of credits per certificate is 10.
7) Click Save

This video does have audio.

If you upload the wrong document you can remove it by:

• Going to the Learning Records tab in the Award
• Select the three dots under the Actions tab
• Select Delete