Who is this article for?

Users who want to understand how to use the learning platform and navigate its features.

No elevated permissions are required.

This article provides an overview of the learning platform and explains how to find, manage, and complete learning content.

1. Understanding the learning platform

The learning platform provides a personalised experience that helps you:

• Discover relevant content by receiving recommendations based on your role, interests, and learning history.
• Learn anywhere by accessing your courses on any device.
• Track your progress by viewing completed items and continuing where you left off.
• Find content quickly using improved search and AI assistance.
• Access certificates by downloading completion certificates for finished courses.

2. Getting started

2.1. Your learning homepage

When you log in, you will see a personalised homepage that includes:

• Assigned to you, which shows mandatory or assigned learning.
• Continue learning, which lists courses you have already started.
• Recommended for you, which suggests content based on your role and interests.
• Curated by your organisation, which highlights content selected by your organisation.

2.2. Main navigation

• Home, which takes you to your personalised homepage.
• Search, which allows you to find new learning content.
• Learning, which shows your saved, in‑progress, and completed learning.

3. Finding content

3.1. Search for learning

You can use the search function to find courses by:

• Entering keywords or topics.
• Using filters such as provider, language, duration, type, or level.
• Browsing by category.

3.2. AI chat assistant

You can ask the AI chat questions in natural language, such as:

• "I need training on workplace safety."
• "Show me leadership courses for managers."
• "Find short videos about communication skills."

The AI will suggest relevant content from your organisation’s library.

4. Managing your learning

4.1. Accessing your courses

Assigned learning

• Appears in the “Assigned to you” section on your homepage.
• Shows due dates for mandatory training.
• Is prioritised by urgency.

In‑progress learning

• Appears under “Continue learning” on your homepage.
• Can also be accessed through the Learning menu.
• Allows you to resume exactly where you left off.

Completed learning

• Appears in your learning history in the Learning menu.
• Allows you to download certificates for completed courses.
• Helps you track your achievements.

4.2. Saving content for later

You can save content you are interested in and access it later through the Learning menu.

5. Mobile learning

The learning platform works on all devices without requiring an app download. You can log in through your web browser on a phone, tablet, or computer.

6. Helpful resources

6.1. Demo video

An instructional video is available directly within the platform.

How to access in‑platform videos

1. Navigate to Search in the learning platform.
2. Type “learning platform” in the search bar.
3. Select from the available videos:
   • Admin experience walkthrough.
   • Learner experience guide, which is also available here: Learner Experience Demo.

6.2. User guides

• Learner guide
• Finding the right content for you

7. Frequently asked questions

Do I need a new login? No. You can use your existing credentials, including single sign‑on if your organisation uses it.

What happened to my in‑progress courses? All learning has been transferred. You can continue where you left off through “Continue learning” or the Learning menu.

Can I access my certificates? Yes. Certificates are available in the Learning menu and can be downloaded at any time.

Is my saved content still available? Yes. All saved content has been transferred and remains accessible.

Can I learn on my mobile phone? Yes. The platform is fully mobile‑friendly and works in any browser.

How do I know what learning I need to complete? Check the “Assigned to you” section on your homepage for mandatory training and due dates.

Where can I find more detailed help? Visit the help centre for comprehensive guides and support articles.

8. Need help?

If you have questions about using the learning platform, please speak with your organisation’s learning administrator.